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New Survey: Female Small Biz Owners are Stressed, but Determined
Small Business insurer Hiscox USA recently released the results of their latest small business survey that highlights an increase in physical and mental ailments among small business owners, and in particular female small business owners, that I thought might interest you. Here are a few top-line results:
- Physical Ailments: Three quarters of female small business owners reported physical ailments as a result of stress at work, including lack of energy (33 percent), headaches (34 percent), back pain (29 percent) and anxious thoughts (30 percent).
- Causes of Stress: A combination of longer hours, fear and working harder to service new business has led almost one half (42%) of respondents to describe themselves as more stressed than one year ago.
- Workload: Fourteen percent of female small business owners work 11 hours or more daily, although the majority of entrepreneurs (52 percent) reported working between eight and 10 hours each day.
- Determined: The word the most female small business owners (53%) chose to describe themselves at work was “determined,” followed by “focused” (50%) and “flexible” (47%).
- Outlook: Despite increased stress, more than two-thirds feel mentally prepared to tackle the business challenges of the year ahead, which could be related to 61 percent giving priority to their physical health and 80 percent saying they try to manage a good work/life balance. Although only 12 percent believe the economy is already in recovery mode, 56 percent do expect their business to grow in the coming year and only 8 percent expect it to shrink.
A detailed PDF of the survey results can be found here, and the press release from Hiscox can also be found here.
Pipelines, people, places and prices
The 4 P’s of keeping your business activities in balance: pipelines, people, places and prices. Each one of these P’s requires your consistent and careful attention. Without a filled pipeline, you will constantly be looking for new clients. Without connecting with people, no one will know or care who you are. Without visiting the right places, you could miss exciting opportunities and you could experience monotony. Without appropriate pricing you could be losing money and/or clients.
Pipelines. Marketing is a verb; meaning an action and when it’s done consistently, it produces results. There are a wide variety of ways to incorporate small marketing tasks that will add up to big results. Refine your marketing message so that it speaks directly to your target audience. Ensure your product or services solve an identified pain point. Clearly communicate your marketing message on your website, blog and social media networks. Keep it fresh. Update your offers and promotions at least, quarterly. Never stop marketing. Staying top of mind ensures potential clients remember your name first when the need for your product or services arises.
People. It takes about 7 touches before a client makes a sale. Develop an effective follow-up system with potential clients. (i.e. 1-day, 3-days, 14-days, 21-days and then monthly newsletter or announcement). Despite the social media wave, there is still a lot of value in face-to-face meetings. Create a personal touch that is unique to you and your customer experience.
Places. Step away from the desk. You can’t get refreshed by doing the same activities and looking at the same four walls day in and day out. Get out and visit local businesses and explore new relationships. Change your routine and experience diverse perspectives by venturing into new geographical areas and seeing people and places you don’t normally visit.
Learn more about recent trends in your industry by connecting with your local professional and trade associations. Attend a trade show in your area or region and seek out new opportunities and markets.
Prices. When was the last time you gave yourself a raise? A raise is always possible regardless of the economy. Consider raising your prices. You might lose a few clients due to the price increase, but you’ll actually be able to give each client more attention, and make more while working less. Market your services to a target market that is recession proof. Do a SWOT analysis and figure out how to service more people at one time for less money (i.e. speaking, ebooks, memberships, teleseminars, etc.)
BONUS: Practice makes Perfect.
Be sure to spend a little time developing the 4 P’s of fundamental business activities. Each one will ensure your business practices are solid and provide you with some of the necessary discipline for growing your business.
Need help reviewing and organizing the fundamentals of your 4 P’s? consider Micro Business Therapy. It’s common sense, practical and realistic. Don’t forget… we want to hear from you. Share your comments and questions below! To address your specific concerns, Skype me: amichelleblakeley or email me at info@simplicitymastered.com
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
10 Smart and savvy small business questions for 2011
Before you start the New Year, make a quick analysis of your current business condition so that you can make the appropriate adjustments. Review every aspect of your business so that you are clear about your position, how and why you got here and where you should go from there.
1. Where have you been? Before you can look forward, you have to look back. Good or bad, history tends to repeat itself. Sometimes the old adage is true, if you keep doing what you’ve been doing, you’ll keep getting what you’ve been getting. However, when you are not prepared to adjust to change, you get left behind. Get clear about what your priorities and objectives are, know where it is you need to be and how to get there.
2. Who or what received most of your time, energy and resources? Have you been busy or productive? There is a difference. Busy work simply passes time. Productive work generates results. Have you allowed individuals or clients to deter you from your goals, objectives and priorities? Take the time to cut the fat and work on establishing a pattern of discipline and correct poor business habits.
4. What are your clients’ current needs? In the small business world, things change fast and the only thing clients are loyal to is ensuring their needs are met. How are you keeping up with the changing needs of your clients? When is the last time you asked your clients “How can I help you take your business the next level?” or “How can I be of better service to you?” or “What am I doing really well at?” or “What can I improve on?”
5. Who can help you get to the next level? Real conversations cultivate real relationships. Developing a solid foundation of powerful connections can grow your business fast and effectively. Know how and when to ask for help. Social media is only a means for introductions. You have to put forth the effort to turn those introductions into relationships and then into opportunities. Everyone is only 6 degrees of separation away from the one person who can turn their business around.
6. What received the least amount of your time, energy and resources? Avoiding those things that you don’t want to know, do, admit to or need to change can stifle and eventually destroy your business. Not to mention you are missing out on a golden opportunity to LEARN. The wisdom is in the journey. With each dreaded task or fear you face, you empower yourself to be stronger and more confident to face the next one.
7. How can you make better business decisions? Decision paralysis and information overload plagues many small business owners. However, overcoming them is not as hard as you would think. Knowing your purpose, your priorities, your ideal client and your capacity keeps you armed and prepared to make quick judgments on how new ideas, thoughts, etc. fit into your bigger picture.
8. What facet can I improve? How are you honing your business skills? Are you seeking wise counsel, attending workshops and conferences, reading business books, acquiring professional certifications, etc. You can only rely on your current knowledge for so long. Keep your skill set, your awareness and principles current and up to date. Commit to improvement and never be satisfied with your current level of knowledge.
9. How will I measure progress? You won’t know how far you’ve come until you know where you’ve been. How will and do you measure success and progress? Be specific and realistic. Lofty goals can be burdensome just thinking of them. Make sure your goals are measurable and check your progress at least once per month so that you can make adjustments and changes where needed.
10. How can you be prepared for being in the right place at the right time? Plan appropriately and allow for flexibility. Practice business discipline. Be consistent. Be clear and concise. Your power is not in the number of connections, but in your relationships. Never be afraid to ask for help.
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
23 End of the year tax tips for small business owners
With only a few weeks left before the end of the year, instead of making a mad dash to the mall, make a mad dash to your accounting books and look for some last-minute ways to save money, spend money and prepare for the 2011 tax season. It’s not too late to get your books in order for a fruitful year. Below are some tax tips you may have overlooked, forgot or simply did not know.
Although, many of the contributors are tax professionals, please consult your tax advisor for additional information and details on these tips apply to you.
1. Make efforts to collect receivables in 2010 and opt to accelerate bonus payments into 2010 instead of January 2011. Serene Buckley via Mary Canning, Dean of the School of Taxation and School of Accounting, Golden Gate University, San Francisco
2. Defer income until January if possible so you will not be taxed on it until 2011. If you own stock that has decreased in value and you plan to sell it, do so before the end of the year so you can claim the capital loss on your 2010 tax return. Charles E. McCabe, CEO, www.peoplestax.com
3. Prepare for January “sticker shock.” Several factors could lead to Americans taking home less money in their paychecks starting in January: expiring Bush Tax Cuts, expiration of the Making Work Pay credit (extra $400 – $800 in your paycheck) and Higher health care premium costs. Kathy Pickering,http://www.hrblock.com
4. Pay state and local income taxes now, that way you can deduct them for 2010. Any payments made on a credit card or by check dated before the end of 2010 are eligible. Joshua Friesen,http://www.clergytaxnet.com
5. The new healthcare legislation passed this year will require businesses to issue Form 1099-MISC to any for-profit corporation paid $600 or more in a calendar year starting in 2012. Now is the time for businesses to begin updating their accounts payable procedures and processes to collect this additional information. By taking action this year-end, businesses will be better prepared to deal with the new rules once they go into effect. Elizabeth Sweigart, http://www.opportune.com
6. Establish a file folder marked 2011 Taxes. As you start to receive the annual on slot of “Important Tax Documents” in the mail simply place them in the folder you created and enjoy knowing where all of your documents are when you are ready to file your return. Gather all of your receipts and place them in a resealable envelope or Ziploc bag to limit the risk of losing one around the house or during transport to your tax preparer. Ever stopped quickly at a stoplight and had the entire file folder empty out into the floorboard of your car or have something blow out a rolled down window? How valuable could that $100 receipt be? Depending on your tax bracket a lot, for every $100 receipt lost you could miss $28 to $50 deduction. Denise Winston, http://moneystarthere.com or http://denisewinston.com
7. If you already have tax problems, stop procrastinating. The worst thing you can do is to ignore your tax problems. And with tax hikes planned for 2011, you need to get your own house in order now. If you have un-filed tax returns and/or you currently owe the IRS money, deal with it now before the new tax hikes kick in. Once you are liable for higher taxes, your penalties and interests will only increase with any subsequent unpaid taxes. If you have failed to file taxes in the past and feel like the IRS is breathing down your back, there is tax relief available. Michael Rozbruch, http://www.taxresolution.com/
8. Equipment, furniture, and vehicle purchases made before December 31, 2010 will be eligible for a temporary bonus depreciation which allows an extra 50% of the cost of the item to be depreciated in the first year it’s used in your business. This can be especially beneficial for passenger vehicles used in a business as, without the bonus amount, depreciation on them would be limited to less than $4,000 in the first year. Jan Zobel EA, www.JanZtax.com
9. Moving expenses. If you had to move because of a job, you can deduct the cost of moving as long as the job was at least 50 miles from where you lived. Ornella Grosz, www.moneyliciousblog.com
10. The best tip that helps me organize for taxes is to charge as many items as I can on my debit card. I then make copies of my debit card statements and place them into a file so that I can go through them line by line. This technique allows me to keep more accurate records and be able to better prepare for tax season. Derrick Hayes, http://www.DerrickHayes.com
11. In my business as a consultant to entrepreneurs entering franchise business ownership from corporate America, I see many that have been downsized or displaced. This means they could have had significant income during the year and a severance package. I encourage my clients to meet with their CPA before the end of year to understand the tax benefits of purchasing their new franchise business in the same year they experienced higher income as opposed to waiting until the next year when they are likely to have less income as there business opens and grows. By doing this they begin to enjoy the many attractive tax deductions provided by the government to induce us to start our own businesses and create jobs for the economy. Gordon Dupries, www.frannet.com/gdupries
12. Take stock of your home office. If part of your home is designated solely for business, you may be eligible to claim a tax deduction for some of your expenses. Be careful what you claim, however. The part of your home that you are claiming must be the principal place of business and cannot be used for something other than business. Karen Kobelski, http://www.bizfilings.com
13. One of the easiest win-win situations for year-end tax planning is to clean out your closets and donate what you do not need to charity. Make an accurate list accurately detailing the cost and true fair market value for each item that you are donating. You can deduct the lower of the cost or fair market value. This way you helped out some one in need and get a tax deduction at the same time! Gail Rosen, www.gailrosencpa.com
14. Buy health insurance through your employer even if you have an existing condition, you cannot be denied. Employers are required to cover no less than 72.5% of the cheapest health insurance plan for individuals, and no less than 65% of the cheapest plan for families. Small businesses should offer health insurance to their employees to receive a 35% tax credit. Harrine Freeman,http://www.hefreemanenterprises.com
15. Estimate next year’s taxes. It is a good idea to estimate next year’s taxes and plan based on the estimate. This is especially important for people who will be impacted by the expiring tax cuts. All tax brackets are likely to increase. Major changes are in store for married couples and parents, as well as people who owe estate tax. Those who must pay estimated income taxes could estimate their 2011 earnings to sketch out their tax burden. Jeff Staley: www.freedomtaxrelief.com
16. Hit the books or attend a business conference. Small business owners who are interested in furthering their education should be aware of current tax incentives. The amount and type of tax deduction depends on a few things (1) classification (sole proprietorship or C corp.) (2) type of education, and (3) the small business owner’s personal tax background. Examples include: Small business owners can take advantage of the AMERICAN OPPORTUNITY CREDIT of up to $2,500 per year for the first four years of higher education through 2010. After 2010, it will revert to the HOPE CREDIT of up to $1,800. Small Business owners can deduct attendance fees, and even room and board for business/educational seminars they attend. Paul Heiselmann, www.bdo.com
17. Tax loss harvesting. Consider selling, at a loss, an investment that does not belong in your portfolio and allocating that money towards a more appropriate investment. This will allow you to offset capital gains and taxable income. Tom Mooney, https://www.veritat.com/
18. With the IRS, spelling counts. Double-check the correct spelling of employee names and addresses, and especially Social Security numbers. Do the same for 1099 payees. Len Redon,www.paychex.com
19. Use the 12 by 12 Method to get organized for tax time. Give your self 12 days during the next few weeks to through your bank transactions and credit card transactions to isolate those charges that are tax deductible. If you give yourself 12 days by 12-31-10, you will be a head of the game and will start your New Year off organized. Karla K. Dennis, Cohesive, Enrolled Agent
20. If you own a small business, consider paying your kids to help you and take a tax deduction of up to $5,800 per child depending on the job they are doing. The child will not have to pay income taxes if they are under 18 and you will not have to pay employment taxes. This is a perfect way to shift income off of your return. Karla K. Dennis, Cohesive, Enrolled Agent
21. Make up an estimated tax shortfall with increased withholding. If you’re in danger of being penalized for not paying enough tax throughout the year, try to make up the shortfall through increased withholding on your salary or bonuses. Paying the shortfall through an increase in your last quarterly estimated tax payment can still leave you exposed to penalties for underpayments in previous quarters. But withholding, is considered to have been paid ratably throughout the year. So a big bump in withholding on high year-end wages can save you in penalties when a similar increase in an estimated tax payment might not. Doreen Griffith, http://www.grantthornton.com/sanfrancisco
22. Know what medical deductions are allowed. There are numerous medical costs that are deductible including lasik eye surgery, doctor-prescribed weight loss programs and capital expenses for ramps, railings, etc. installed in a home to accommodate disabilities. Don’t overlook mileage to and from the doctors, hospitals, and the pharmacy. Joshua Friesen, http://www.clergytaxnet.com/
23. Start saving now. While IRA contributions are permitted through the tax-filing deadline, making a contribution early can provide additional tax-deferred growth potential. Alison Cahill,http://www.etrade.com
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
Change is not as easy as you think
Progress should be every small business owner’s objective whether it be increased sales, establishing expertise, brand recognition, organization, functional systems, etc. The list could go on. With a new year, brings excitement, motivation and aspirations. However, it also brings new challenges, anxiety, uncertainty and soon, overwhelm.
The problem with a new year and resolutions is that the New Year essentially is just another day. Unfortunately, we don’t get a clean slate at the strike of mid-night, so all of our issues and concerns and disappointments of the day before are still there. With resolutions, we employ the best of our intentions and ideals to motivate ourselves to look forward to a better year and give us hope. However, resolutions become short-lived and the New Year gets tramped on in anticipation of yet another new year. And real change becomes the daily struggle again.
Progress can only be made with careful calculations. You have to truly understand how you got to the point you are at right now; the past. You have to know who you are and what your capacity is. Sometimes the best of intentions cause the greatest harm; the present. And you have to be able to move forward from a standpoint of reality and practicality; the future.
The past. You can’t move forward without knowing where you’ve been. There is a reason we’ve heard this over and over again. Because it’s true. How will you ever know what needs to change unless you know what the underlying faults and root causes of missed opportunities are? Just like a doctor, you have to treat the disease, not the symptoms. If you are lacking a clearly defined target market, you may not be clear on what the benefits of your product or service are.
The present. What are you capable of right now? With everyday distractions, deadlines and commitments, know what you can realistically expect from yourself. Know your faults. Know your strengths. And be able to exploit them both.
The future. Rome was not built overnight, so why do we continue to expect ourselves to achieve so much in such a short period of time. Without benchmarks to closely measure your progress on a regular basis, you’ll have no idea what works, what doesn’t work and why. Which, in turn, prevents you from making necessary adjustments. (i.e. how will you know if you are reaching your ideal clients?) Real progress is carefully planned for and measured. Your future is created by the actions you take today.
Real change should yield progress. Progress cannot be made without proper planning. Smart and savvy small business owners understand the importance of and value proper planning. Proper planning is never complete without giving careful thought to the past, present and future. So, if you resolved to make changes this year and find it difficult to break away from old behaviors, take some time to reflect and understand why you do what you and how you can better work within your means.
Developing, managing and growing a small business is a tremendous challenge. If your mission and purpose have been lost in the daily grind and fire-fighting, consider Micro Business Therapy. It’s common sense, practical and realistic. Don’t forget… we want to hear from you. Share your comments and questions below! To address your specific concerns, Skype me: amichelleblakeley or email me at info@simplicitymastered.com
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
35 Ways to keep your clients YOURS
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
What happens when you take your own advice? (Part III)
This is Part III of a four-part series on “what happens when you take your own advice.” (Part I, Part II ). In the middle of a re-brand of my existing business, my husband and had the opportunity to open a fine art gallery (seewww.evolvethegallery.com). To minimize the disruption to my existing business and maintain my clients’ needs, I relied heavily on my established systems and the same tips, tools and techniques I encourage my clients to use. Including:
Collaboration with complementary businesses is a must. A great way to collaborate with other businesses is to have them contribute to and sponsor your event. They get the exposure and you get the added help, product or service. You always want to enhance the value of what you are providing your clients. Look for hidden and creative opportunities in your local communities.
There is a small movie theater (The Guild Theater) across the street from our gallery. As part of our inaugural opening, we wanted to show movies that went with the theme of our show. The movie theater was looking for new ways to draw traffic and increase their presence in the community and we needed a cost-effective way to provide film-screenings. We invited the manager over for a tour of the galley and discussed the benefits of collaborating. It was a win-win. So much so, they offered to do the film screenings every Friday for a month at no cost to us and we did the same by offering the screenings to our guests at no cost. Yes, free double-feature film screenings for a whole month (and access to the theater for two complimentary panel discussions on Saturdays to boot! How’s that for collaborating and keeping it local!)
Never underestimate the power of 6 degrees of separation. Connections can put a business on the map quicker and faster than “word of mouth.” Everybody knows somebody who can help somebody. Through six degrees of separation, we were honored to have philanthropists, museum curators, the Mayor and a Senator either attend our private preview reception or come by for a private tour. In addition, when we attended a book signing and discussion at the Thelma Harris Gallery, we met fine art Master, Richard Mayhew, and Bernard and Shirley Kinsey (whose personal art collection is now on exhibit at the Smithsonian). During our due diligence, we visited many galleries to see how other owners operated, looked for ways to distinguish ourselves, ways to collaborate, yielded wisdom from the experts, acknowledged their mistakes and made some good friends along the way. Thelma was kind enough to welcome us into the industry with open arms; which included introductions to art legends. The Kinsey’s are the ones who advised us to contact Senator Price’s office (see Part II).
On the day after one of our panel discussion we received a beautiful book reflecting 38 phenomenal years ofBen F. Jones creative works. There was no note, just the autographed book and a business card. When we called Ben to thank him and find out how he had heard about us, he simply said he read about our opening in a blog (The Black Art Project). After a delightful conversation, needless to say, we were humbly honored and floored. The Internet has made it a small world and you never know who knows who.
Always capture your leads, follow-up and keep in touch. Every business should have a platform for engaging and capturing leads. This could be a sign-up for newsletter box, link to a landing page, CRM system or even a link to your Facebook fanpage. For live events, it could be a registration sheet, sign-in sheet or guest book. Don’t pass up the opportunity to introduce potential clients to your product or services, share upcoming events, specials, etc. via newsletter, e-blasts and online updates. Staying top of mind is crucial. People want to know “what’s next?” and “what’s new?” CAVEAT: Do not overburden new clients and your connections with unnecessary emails and updates. It is a major turn-off and you will soon see your numbers decrease instead of increase. Be relevant, informative and resourceful.
To date, the gallery has been extremely well received in the community and we continue to be amazed at how fast the word is spreading and the wonderful people we are meeting. However, now that the “fanfare” of the grand opening has worn off, it’s time for the real work to begin; the work of maintaining and sustaining a business. There is no way I could have opened a second business without having functional systems in place with my existing business; Simplicity Mastered. The chaos and confusion would have been insurmountable and I would risk losing my clients.
Never underestimate the power of Simplicity. When your operations are organized and streamlined, it makes it easier to introduce new products/services and test new ideas. It helps you manage information and stay focused on your priorities and objectives. It also makes stepping away, less disruptive.
There’s a reason why my business is called Simplicity Mastered. There is a reason why I specialize in simplifying business processes. Owning a business doesn’t have to be hard. But it does need to be functional and productive. And it needs to be effective, efficient and done smart. There is a reason why overwhelmed and frustrated business owners call me to help them be mentally and intellectually organized to grow. I keep things practical, realistic and utilize existing resources. At some point, you have to put knowledge to work and startdoing. You are responsible for your business; the good, the bad and the ugly. It will grow or fail by your action or inaction. Make a commitment to make better business decisions today. That includes asking for help. We could not have accomplished all that we have without asking for help.
Next week, I will share with you some of my “silly mistakes,” “brain freezes” and “forget me NOTs.” NOTE: I never said the opening of a second business went off without a hitch. ☺
If you need help NOW! Get help here
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
What happens when you take your own advice? (Part II)
Last week, I started a four-part series of articles on “what happens when you take your own advice.” The same advice, techniques, tricks and tools I suggest to my clients, I used myself to open an art gallery in about 60 days. If you missed the first article, start here http://ht.ly/2PpMD
For those who read last week’s post, let’s continue…
When you operate more than one business, it is important not to mix them. Your business profiles should be separate. Keep them separate. They should each have their own brand, systems, websites, social networks, etc. You don’t want to confuse your existing clients. Especially, when the two businesses are completely different. This can be difficult because… read full article here: http://ht.ly/2SlV7
What happens when you take your own advice?
Sometimes we talk the talk, but aren’t necessarily walking the walk. I wanted to share with you what happened when I applied the same advice I’ve been giving my clients for years.
My husband and I recently opened a fine art gallery. We had an opportunity present itself, we explored its potential and we took action. Neither of us are artists, nor do we have any extensive experience in the art industry. In fact, we are complete novices. That may not seem so far fetched, if you knew us personally. But what is interesting is that I was able to get a movie director to sit on our panel discussion, meet a fine art Master, get a visit from the Mayor, have a Senator over for lunch and have over 300 people show up for our “private” preview and do it all in about 60 days. All I did was take some of the same techniques, tricks and tools that I’ve been sharing with my clients for years and applied them to our newest venture.
In this 4 part series of articles, you will discover how to use some of those same techniques, tricks and tools found in my ebook “Get it Right and Move Along,” and on my blog to either form, strengthen or grow your business not only faster, but SMARTER. …see full article here: http://ht.ly/2O5tI
Your business plan in 60 minutes. Get focused and get ahead.
One of the quickest ways to re-group when you are overwhelmed in your business is to get back to your fundamentals. Being overwhelmed is a sign that there is a glitch in your system or worse, you lack a functional system. Something is off, and at the core it will be connected to your vision, purpose, priorities, target market, communication, management or some other business fundamental.
Going back to answering the “who, what, where, when, why and how” can provide you with interesting insight on where you started, where you are and where you want to be. It’s a quick way of seeing where you may have went wrong or deviated off course. When done properly, meaning digging deep, gaps and disparities will begin to appear. Take a close look at your business fundamentals by answering the “who, what, where, when, why and how” and see where priorities need to be re-aligned:
Who are you serving? Everyone is not the right answer. What is their demographic (age, gender, profession/occupation, income, hobby, etc.) You want to know who benefits the most from using your product or service. What is your industry background and how can those two elements cross paths? What does your ideal client look like and where can you find them?
What are you doing? What need are you fulfilling? The core purpose of your business should clearly answer this question in a short succinct paragraph.
Where are you? Are you in close proximity to your target market? Are you mingling in the same circles? If you are a virtual assistant, you don’t want to spend 90% of your marketing efforts and time networking and socializing with other virtual assistants. Go where your clients are and make it easier for them to find you.
When are you going to accomplish objectives and measure your results? You need to have timelines and deadlines. They help create a sense of urgency and they help provide checkpoints to ensure you are moving in the right direction. Without benchmarks and goals, how will you know your efforts are effective or efficient?
Why? What’s your story? Why are you doing what you do? What is your purpose? What is your passion? Know why you are doing what you are doing and understand how it relates to your principles and personal vision. Make sure it has meaning.
How are you making someone’s personal or professional life better or enhanced? How are you setting yourself apart from your competitors? No matter what you sell… product or service, it should be for the benefit of something or someone. It should be useful, relevant, time-saving, money-saving, better quality, better service, etc. Figure out what it is that puts you above the rest and maximize that strength. Remember, people do business with people they know, like and trust.
Having a written plan helps you to stay focused on your priorities and offset information overload. What doesn’t apply to achieving your objectives, you can quickly disregard.
Your business plan doesn’t need to be lengthy or burdensome. It simply needs to cover “Who, What, Where, When, Why and How.” Answering these questions can be overwhelming and sometimes confusing. Not knowing who to talk to and where to go for information can hinder your ability to lay a solid foundation for your business. If your doors are already open and you’ve hit a wall and found yourself in a hole, the best way to turn around is to stop digging. If you are struggling with developing a simple and appropriate plan for your business, STOP the pressure!
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
How to check the pulse of your business with Google
Has your business arrived? How do you know? Who knows you exist? Where do you exist? You should always stay abreast on what is being said about your business on the Internet. And you should always stay abreast on how and where your business shows up. This information can provide you with a lot of insight on how your business is perceived, where you are being found and what adjustments you need to make in your social media, marketing and branding efforts.
Googling your business name is different from how your business shows up when people type in search keywords. When you Google your business name, you want to be mindful of the following:
You should always be first. Googling your business name, should result in your business website showing up first. Your Internet presence and social media efforts are directly correlated to this position. The bigger your Internet presence, the higher your name is on the results (rank) and the more pages your business name shows up (depth). Ultimately, you want your business name to show up on at least the first 2 or 3 pages; the deeper the better.
Watch for the social media sites that show up with your business name (this is tied to your activity on social networking sites). You can use this information to help measure which social networks you belong to that get the best SEO. Mingle more and increase your participation on those sites.
Search with your name in quotations and search without them. Take notice of the other business or sites that show up when you Google your business name. Is there any correlation? What do you have in common? Are there new keywords that you can incorporate into your tags?
How do you organically increase your Google presence?
Be consistent: Make sure all of your profiles are complete and have a photo; include a link to your website in your signature, add your business profile to Google maps, Yahoo and Bing.
Connect: Use your name as the text for links to your website, include video in your blog/website, do interviews, etc.
Communicate: Start your own blog, ghost write for other bloggers, submit articles to article banks (articlebase.com, Business Know How, eHow, etc.) participate in discussions and submit relevant comments.
Be in full control of your business at all times and in all aspects. Know where you are, what’s being said and be an active participant. Perform a little recon and make sure you check the pulse of your business consistently and on a regular basis. When done right, managing your presence on the Internet allows clients to easily find information on your website, products and services, your articles, images, videos and social interests and community involvement; which in turn, makes you accessible.
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
For over 18 years, Simplicity Mastered™ founder and CEO A. Michelle Blakeley has owned or managed small businesses and nonprofit organizations. Expert in her field, Blakeley personally guides her clients out of their Business Brain Freeze™ to streamline operations, increase return on investment, and attain quantifiable results. Forbes.com and FinancialPost.com each recommended her as one of 30 Women Entrepreneurs to Follow on Twitter, joining the experts who know that Blakeley is a master at growing small businesses … and doing it with “Simplicity.”
3 Quick tips for generating bright ideas
The best ideas usually come by happenstance. You can’t will them into being on a moments notice. You can encourage the generation of bright ideas, however, by changing your environment, conversation and thoughts.
Sometimes, as small business owners, we are so consumed with daily activities we barely have time to think. This makes it difficult to not only generate new ideas but to recognize the opportunity when they present themselves.
Generating bright ideas can pump new blood into an otherwise stagnate or boring business. Being able to capitalize on bright ideas gets clients reinvigorated, draws attention to your brand and keeps your business fresh and lively.
Not all bright ideas will work, but having them available means opportunities to do something bigger, better or even new. Here are some tips for generating some of your own bright ideas…
Click here to read full article: http://ht.ly/2jRUw
They said what?!
As entrepreneurs, it is impossible to have all the answers and sometimes we need a little assurance that we are moving in the right direction. You are often encouraged to seek outside help, support and guidance. Professional counsel, a colleague or close friend can be fantastic resource.
However, the caveat is that sometimes the advice you receive is not sage. Despite your need for guidance, sometimes you sense that what you are being told is flawed or just doesn’t sit right. When you seek the guidance of outside counsel, stay alert to your intuition, do your own due diligence and make sure they are providing you with an objective perspective and not “tainted glasses.”
Some savvy entrepreneurs shared some of their worst business advice with us and a lesson or two that can be learned along with it:
“If you build it, they will come.” Meaning just because your product or service is better, that does not determine the success of your business. How often have we seen or heard of great products, but the business failed to get off the ground? (J.Kaney, www.kaneyaerospace.com)
Lesson: The organization and development of your business is more important than the product or service you are selling.
“You need to have a downtown office.” Since I started my business four years ago, I’ve worked from home and I am glad I didn’t take this advice. Using extremely conservative numbers, I’ve saved at least $25,000 in this Internet-driven era. (D. Clark, www.dorieclark.com)
Lesson: It is unlikely your client will questioned your credibility because you choose not to spend money on an expensive “corporate headquarters.”
“Just do what you are passionate about and everything will fall into place.” While I do believe that being passionate about what I am doing is important and makes focusing on my business more enjoyable, without clearly defined goals, ways to reach them and giving all areas of business equal attention (even the areas I’m not passionate about), I know I wouldn’t have succeeded. (K. Gutierrez, www.assistantmatch.com)
Lesson: Passion is great, but you still need to a plan and the appropriate skills, systems, mindset and resources in place to ensure all areas of business are functioning properly.
“Don’t attend tradeshows” where I normally sold my handbag line and to book appointments in my NYC showroom instead. (S. Shaw, www.entreprenette.com)
Lesson: You always want to be where you have direct access to your target market and potential clients. Sometimes this can cost you and sometimes it can “cost” you.
“A DVD broker who told me that I should purchase 5000 copies of the program instead of printing on demand because the price was about two thirds less if I purchased the bundle.” (B. Michaelian, www.brittmichaelian.com)
Lesson: Before you buy 5000 of anything, you have to make sure that you know your ideal client, that your product will solve one of their biggest pains, that you have a clear marketing strategy to get the word out about your product and that there is a high level of demand for the product that you want to sell!
Read the full article here…http://tinyurl.com/theysaidwhat
91 Fundamental habits of highly motivated small business owners
Not everything works for everybody. Although there may be common characteristics among successful small business owners, not every business owner approaches business the same way. Successful small business owners are masters at filtering knowledge and implementing only what works best for them. They create and discover fundamental habits that enable them to mover further faster.
Over 100 small business owners shared what core habits they have put into practice to sustain motivation and maintain success. Below are 91 fundamental habits of highly motivated small business owners. The best way to eliminate a bad habit is to replace it with a good one. Seek out those that suit your business needs, skills and capacity. Implement them, work at them and make them your own. Your business needs to be on your terms.
1. Transparency. P. Cheung, www.my-wedding-concierge.com
2. Work when the inspiration strikes you. H. Claus, www.365daysofstyle.com
3. Diversify projects to offset monotony. S. Horowitz, www.principledprofit.com
4. Respond to all inbound inquiries from clients and colleagues immediately. N. Marshad, www.marshad.com
5. Let others know what you are doing, achieving and pursuing. P. Draper, www.mentalmysteries.com
6. Be a source of information. S. Bloom, www.bloomreg.com
7. Set untouchable, personal time away from business. K. Sherkey, www.streamline6.com
8. Be committed to the community you serve. J. Flynn, www.thelegalcheckup.com
9. Work in your strengths. Do what you do best. D. Hensch, www.drh-group.com
10. Live below your means. Use profits to grow your business. P. Solomon, www.pablosolomon.com
11. Keep up with technology. Emerging technology allows small business to compete on all levels and if adopted and utilized frees an amazing amount of time. B. Attig, www.myretailcareer.net
12. Never stop marketing. No marketing = No sales. C. Ruenheck, www.itsyourcall.com
13. Never start the day without a plan. D. Furtwengler, www.furtwengler.com
14. Focus on results. Know what you are doing, how and why you are doing it. B. Flaxington, www.the-collaborative.com
15. Be willing to turn down business that does not pay you what you are worth. B. Phibbs, www.retaildoc.com
16. Discipline because there’s no “boss man” threatening to fire you. S. Fischer, www.fischer-law.com
See the rest of the list here: http://ht.ly/2aNtB
7 Creative tips that could change the way you do business
7 Creative tips that could change the way you do business.
Sometimes momentum comes from making the smallest tweaks and changes. It’s not always about “going big.” Why not keep it simple for a change. Stop throwing everything at the wall hoping something will stick. Pick 1 or 2 things and make them work. Concentrate and focus on doing them right, doing them well and doing them consistently. Any one of the following tips could be a great source of rejuvenation, organization or inspiration:
1. Specialize and stick with it. Don’t be afraid of creating a name for yourself. You should create your niche early in your business and continue to refine it. David Newman says, “Wannabes know 10 topics 1 foot deep. Experts know 1 topic 10 feet deep.
2. Give away something free to everyone who brings in the print version of your advertisement. This is a great way to see which ads work, which ones don’t and which ones are effective.
3. Got an overstock of audio CD’s or a product you just can’t seem to sell? Offer it up in gift bag or offer a “name your price” program.
4. Cloud compute. Use web-based applications for efficiency, increased security (review and check them out first), to access your information for anywhere and for better organization. Always start with free before you upgrade to make sure the system meets your needs.
5. Lessen your impact on the environment (personally and) professionally. (i.e. only print when necessary, use both sides, sign documents electronically with programs like Ecosign https://secure.echosign.com/public/home, turn your computer off at night and on weekends, change the light bulbs in your office, recycle your ink cartridges and reduce unnecessary car trips.
6. Offer a proposition to your competitors to trade or exchange clients you were both unsuccessful in selling to.
7. Make the most of networking opportunities. When you are at an event have an objective and purpose (i.e. to find 3 people in your industry, 2 people who need referrals to someone you may know, 1 person to remember who you are).
BONUS: Professional image. Just because you are a small business doesn’t mean you have to present yourself like one. Your entire profile should always be professional. YOU are your brand. Everything that has your business name on it (website, business card, press kit, etc.) represents you and your brand. Make sure your marketing collateral is consistent, clean and clear and that includes you!
If you want to change your business, sometimes you need to change. A tweak here, a tweak there can make all the difference in how your ideal clients see, connect and buy from you.
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
A.Michelle Blakeley is in the listening business. As a Micro Business Therapist, she provides an open-minded and non-judgmental ear to listen to the real issues and concerns that start-up, emerging and women entrepreneurs experience and negotiate solutions through comprehensive discussions and practical micro business plans. She is featured in Forbes.com and the Financial Post as one of 30 Women Entrepreneurs to Follow on Twitter, contributor for the San Francisco Examiner and Fearless Woman Magazine; the host of Simple Truths for Women Entrepreneurs on BlogTalkRadio.com and author of the NEW e-book: “Get it Right and Move Along… a collection of practical tips, tools and techniques for small business owners.”
AMB
STOP information overload and decision paralysis. Get your priorities in order with a Micro Business Plan for as little as $495. No promises. Just results™
3 Words small business owners should embrace
“I am sorry” is the most important thing you could say to a dissatisfied client. Every business owner has made their share of mistakes and will certainly continue to do so if they are progressing. Many mistakes can be mitigated with a simple “mea culpa.” However, many small business owners tend to offer up excuses or worse, brush off the error. As consumers, who really wants to know what the excuse is anyway? Don’t we all just want an acknowledgement that we were wronged? Wouldn’t you prefer to have someone offer you a sincere apology and small gesture of recompense than to have him or her plow you with excuses? Who cares why it happened. It happened.
Great clients are forgiving, new clients are cautious and potential clients are on the fence. When you make a mistake with a client, just fess up. Something as simple as saying “I am sorry” does 3 things:
- It acknowledges that you missed the mark and have fallen short of providing your client with a pleasant experience. Acknowledgment 90% of the remedy.
- It shows you take responsibility for the error regardless of how it happened and who is really at fault. You represent your business and that includes the vendors your use, the employees you hire, your collaborative partners, your referrers, etc.
- It provides an opportunity for you to resolve the error. You don’t need to give away the kitchen sink, but you certainly need to compensate your client appropriately (which could be as small as a discount or added product or as big as a complete refund).
The next time you miss the mark with a client, apologize first. Save the excuses and start with an apology. If they require an explanation, be direct, be clear and be accountable. Clients want what they pay for and they want a pleasant experience. Good news travels fast. Bad news travels at the speed of light. One bad client experience can cost you a minimum of 10 potential clients. Don’t pass up an opportunity to keep your clients happy, satisfied and returning!
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
A.Michelle Blakeley is in the listening business. As a Micro Business Therapist, she provides an open-minded and non-judgmental ear to listen to the real issues and concerns that start-up, emerging and women entrepreneurs experience and negotiate solutions through comprehensive discussions and practical micro business plans. She is featured in Forbes.com and the Financial Post as one of 30 Women Entrepreneurs to Follow on Twitter, contributor for the San Francisco Examiner and Fearless Woman Magazine; the host of Simple Truths for Women Entrepreneurs on BlogTalkRadio.com and author of the NEW e-book: “Get it Right and Move Along… a collection of practical tips, tools and techniques for small business owners.”
Small business owners should cancel all unnecessary meetings
One of the best ways to recapture energy and time is to identify timewasters. Unnecessary meetings can be major time and energy wasters for small business owners. Be mindful of how you spend your working hours. Make them productive, make them effective and make them efficient. The more you ask yourself “what decision needs to be made?” or “how will this bring me closer to meeting my goals and objectives?” the more you will start to eliminate unnecessary meetings. With all the technology we have today, take advantage of ability to reduce travel time and 
expenses.
Face-to-face meetings should be scheduled wisely. They should include establishing a personal connection with a potential client, sales dialogue and persuading or soliciting a decision. Most other meetings should be done virtually. For more effective and efficient meetings:
- Make sure there is a real purpose for your meeting or event and predetermine your outcome. If your meeting involves: business negotiations, connecting with a decision maker, personal favors, promises, understandings, coordination, persuasion of others, expression of emotions, etc. they should be face-to-face. If not, schedule a virtual meeting.
- Use technology to make scheduling easier and stop playing phone tag. Sites like Tungle, Doodle,Bookfreshand Setster allow you schedule a board meeting, business lunch, conference call, family reunion, movie night, or any other group event.
- Use your virtual meeting to determine the need for a face-to-face meeting and cover the basics (i.e. draft an agenda, review material, etc.) Use sites like DimDim.com, gotomeeting.com, conference call lines, Skype and video conferencing to save time, gas and money and still achieve optimal results. Be sure to send visuals (i.e. PowerPoint, reports, documents, presentations, etc.) ahead of time so that you can review them together online. (This also saves paper).
As a small business owner, you can’t afford not to streamline your business operations, work with a purpose and be efficient. So before you schedule your next meeting, ask yourself, “What is the purpose?” “Is this the best use of my time?” and “How will this bring me closer to my goals and objectives?” and cancel any current unnecessary meetings.
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
A.Michelle Blakeley is in the listening business. As a Micro Business Therapist, she provides an open-minded and non-judgmental ear to listen to the real issues and concerns that start-up, emerging and women entrepreneurs experience and negotiate solutions through comprehensive discussions and practical micro business plans. She is featured in Forbes.com and the Financial Post as one of 30 Women Entrepreneurs to Follow on Twitter, contributor for the San Francisco Examiner and Fearless Woman Magazine; the host of Simple Truths for Women Entrepreneurs on BlogTalkRadio.com and author of the NEW e-book: “Get it Right and Move Along… a collection of practical tips, tools and techniques for small business owners.”
What’s the worst that could happen? Bad business advice
Mark your calendar! If you haven’t heard, Simple Truths for Women Entrepreneurs will host their 1st Annual Townhall Show on the MONDAY June 21st at 3:00 p.m. (PST). Don’t miss this month’s topic: What’s the Worst That Could Happen? Some of the worst business advice you could get and how to avoid costly and timely mistakes. We always hear about “how to” do business and what’s the best way to grow our business, but what about what NOT to do? What about the traps that are set for small business owners and the myths that can easily snare new experienced, and unsuspecting small business owners?
During our 1st Annual Townhall Show, we will talk about some of the worst business advice you’ve ever heard, clarify business myths and share with you some damaging business traps to watch out for. Join us LIVE for interactive and dynamic small business dialogue as my POWERFUL and DYNAMIC panel of co-hosts and I share our insight, knowledge and experiences – after all, it’s a show FOR women just like you! I have four intriguing, insightful and well-informed women entrepreneur panelists from all across the country to talk about all things small business related. (Think Oprah’s XM satellite radio show “Oprah & Friends” – only we’ll be talking about women-in-business stuff!) It’s the ultimate source for information AND inspiration for women entrepreneurs!
So, MARK YOUR CALENDAR and dial-in to (347) 884-9802 or log-in here http://ht.ly/1YvAq
Small business owners shouldn’t fear failure
Failing can bring you closer to success when you learn to embrace it. No business achieved real success without failing first. Embracing failure can be difficult, but it can also be empowering. What is it that is causing you fear? Is it real or imagined? Sometimes we create our own “monster in the closet.” What’s the worst-case scenario if you fail? Failure forces you to face your errors, shortcomings and fears, which are required for growth.
Make no mistake, if your business is going to be a success, you will certainly face some failures along the way. If and when you do fail, could you start again? What could you do differently? Take precautionary measures and limit your liability to help mitigate losses. Consider the following:
- Analyze your previous mistakes: Be clear about what works and what doesn’t work. Know what went wrong and why and correct it. The worst thing you could do is to make the same mistake twice. Also, learn to use your weaknesses as strengths.
- Ask for help before you need it: No business owner is an island. Use your sphere of influence, advisory board, mentors, coach, colleagues, associates, etc. (or micro business therapist) to help you determine your best plan of action, identify gaps and address needs. If you go it alone, you will certainly increase the odds of you missing something important or relevant.
- Proper planning prevents poor performance: Never proceed without a plan. Give careful thought to goal setting, campaigns, communications, organization, etc. Do your homework and research. Due diligence will reveal the pros and cons of any venture or concept. Always proceed with both eyes open to the possibilities and opportunities.
There are valuable lessons in failure. When you acknowledge that failure is possible and identify the source of your fear, you can work through it. If you learn from your failures and mistakes, you empower yourself with wisdom, confidence and the courage to face your next one.
WANT TO RE-POST THIS ARTICLE ON YOUR BLOG OR USE THIS ARTICLE IN YOUR EZINE, E-NEWSLETTER OR WEB SITE? You may, as long as you include this complete blurb with it:
A.Michelle Blakeley is in the listening business. As a Micro Business Therapist, she provides an open-minded and non-judgmental ear to listen to the real issues and concerns that start-up, emerging and women entrepreneurs experience and negotiate solutions through comprehensive discussions and practical micro business plans. She is featured in Forbes.com and the Financial Post as one of 30 Women Entrepreneurs to Follow on Twitter, contributor for the San Francisco Examiner and Fearless Woman Magazine; the host of Simple Truths for Women Entrepreneurs on BlogTalkRadio.com and author of the NEW e-book: “Get it Right and Move Along… a collection of practical tips, tools and techniques for small business owners.”
D5 Creation